Buy Back Offer
The buyer of the car is eligible for the “Buy Back Offer” return program, which applies within the first 30 days or 3500 miles (whichever comes first).
The program is applicable under the following conditions:
- The vehicle is used for a maximum of 30 days or 3500 miles.
- There are no excessive or unprofessional repairs.
- There is no indication of abnormal usage.
- There is no damage that was not pre-existing.
- Vandalism, sabotage, and theft are not covered.
By purchasing our Buy-Back Guarantee, the buyer agrees to the following terms and conditions:
- The buy-back request must be initiated by the buyer via email no later than the 30th calendar day after the online purchase date (with the purchase date being day 0).
- The car must be fully paid for and located on the buyer’s property when initiating the buy-back request.
- The buyer must not have transferred or sold the vehicle to any third party after the online purchase date.
- It will take approximately 30 days to confirm the vehicle’s eligibility for the buy-back. An inspection will be conducted and reviewed by the program administrator to validate the vehicle’s condition against the details at the time of online purchase.
Eligibility conditions for the buy-back program include:
- The vehicle must be in the same or better condition as indicated on the Equipment Details Page at the time of purchase.
- The car must meet the inspection criteria outlined in J&M Auto Sales KY Terms & Conditions when the buy-back request is made.
- The Buy-Back Guarantee cannot be added or removed after purchase.
- Once the buy-back is confirmed, the buyer will receive notification, and a refund will be processed within 24 to 48 hours after J&M Auto Sales KY receives the transferable title from the buyer.
- The car will remain on the buyer’s property after repurchase under the Buy-Back Guarantee program until it is picked up by one of our carriers (approximately 7 days after the buyer receives the refund). During this time, the buyer must assist in the remarketing process as needed, including granting inspection access, providing photographs, and facilitating vehicle pickup.
- The buyer must store the vehicle safely with commercially reasonable care, following industry standards. The buyer is liable for any damage or loss of the car after it has been repurchased until it is picked up from their property.
- J&M Auto Sales KY reserves the right to limit the number of items for which any buyer may purchase the buy-back policy.
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